Managed Print Services (MPS)

Stop Managing Printers. Start Managing Your Business.

Most organisations underestimate what their printing environment actually costs them.
Between device breakdowns, toner shortages, IT time spent troubleshooting, and the volume of unmonitored printing happening across departments, the true cost of printing is often two to three times higher than the cost of the equipment alone.

MicroKernel’s Managed Print Service (MPS) puts an end to all of that. We take complete ownership of your print environment: hardware, consumables, software, maintenance, and support, so your team can focus entirely on the work that matters.

What Is Managed Print Service?

Managed Print Service is a complete outsourcing arrangement in which MicroKernel deploys, manages, and maintains your entire printing infrastructure. Rather than purchasing devices outright and managing all the operational complexity internally, your organization pays a structured service fee that covers everything, from the MFPs and consumables to onsite servicing, remote monitoring, and Cloud print management software solutions (CPMS)

MPS is not just about printers. It is about giving you visibility, control, and efficiency across your entire document output, from the moment a file is sent to print until it is collected at the machine.

How It Works

Assessment: We begin with a full audit of your current print environment, how many devices you have, where they are, how they are used, and what they are actually costing you. Most organisations are surprised by the findings.

Deployment: We install the right MFPs across your locations, configure the network, and integrate MyQ or PaperCut Cloud print management software solution to give you full visibility and control from day one.

Management: The Cloud print management software solution monitors usage in real time, allocates print quotas by user or department, and produces detailed reports so management can see exactly where printing costs are being incurred and control them.

Maintenance: Our engineers carry out routine monthly servicing of all devices. On-site support is available regionally across Nigeria. Remote support is available during business hours for software and connectivity issues.

Consumables: We handle toner and supply replenishment proactively. You will never experience a failed print job due to an empty cartridge.

Security Built In

With MPS, every user must authenticate at the MFP before their job is released. Documents remain in a secure queue until the originating user physically collects them, eliminating the risk of sensitive materials being left uncollected at the printer, which remains one of the most common document security vulnerabilities in Nigerian offices.

Print and copy job accounting provides full audit trails for compliance purposes essential for banks, government agencies, and healthcare providers operating under regulatory frameworks.

Key Benefits

  • Significant reduction in per-page printing costs.
  • Elimination of device downtime through proactive maintenance.
  • Full visibility of printing costs by user, department, and location.
  • Secure document release- printed materials accessible only to the originator.
  • Reduced number of devices needed across the office.
  • Predictable monthly billing – no surprise repair or consumable costs.
  • Scalable- suitable for SMEs, large corporates, government agencies, banks, and NGOs.

Who Is This For?

Any organisation running more than five (5) printers or copiers, operating across multiple floors or locations, or dealing with uncontrolled printing costs will benefit from MPS.
MicroKernel currently provides managed print services to clients in banking, insurance, telecommunications, government, healthcare, and education.

Request a free print audit. Call 08099355500 · Email mtl@microkerneltechnologies.com